F.A.Q.

Frequently Asked Questions

Everything you need to know about flying with JetStream Virtual — from signing up to filing your first flight report.

Getting Started
What is JetStream Virtual?
JetStream Virtual is a free virtual airline community where you fly real-world airline schedules in your flight simulator. We operate 120+ airlines covering 226,000+ routes worldwide. Track your flights, earn ranks, collect awards, and fly alongside other pilots — all from MSFS 2024, X-Plane 12, or Prepar3D.
How do I join JetStream Virtual?
Signing up takes less than a minute:
  • Go to our registration page
  • Choose a name, email and password
  • Select your home airport and preferred airline
  • You're in — no approval needed, start flying immediately
Is it free to join?
Yes, JetStream Virtual is completely free. There are no membership fees, subscriptions, or hidden costs. All features, airlines, and routes are available to every pilot.
Do I need experience with virtual airlines?
Not at all! Whether you're new to flight simulation or a seasoned virtual pilot, you're welcome. There are no flight hour requirements or skill tests. Just pick a flight and go.
Simulators & Software
Which flight simulators are supported?
We support all major simulators:
  • Microsoft Flight Simulator 2024 (MSFS 2024)
  • Microsoft Flight Simulator 2020 (MSFS 2020)
  • X-Plane 12 and X-Plane 11
  • Prepar3D (v4 and v5)
  • FSX (Steam Edition included)
What is ACARS and do I need it?
ACARS (Aircraft Communications Addressing and Reporting System) is a small application that connects your simulator to JetStream Virtual. It tracks your flight in real time, logs your route on the live map, and automatically files your pilot report (PIREP) when you land. Download it from our downloads page after registering.
How do I set up ACARS?
Setting up ACARS is simple:
  • Download and install ACARS from the downloads page
  • Enter the URL: https://jetstreamvirtual.com
  • Enter your API key (found in your profile settings)
  • Select your simulator — ACARS auto-detects the rest
For MSFS, you'll also need the FSUIPC WASM Module installed in your Community folder.
Flying
How do I book and fly a flight?
  • Browse the Flights page and find a route you like
  • Click Book to reserve the flight
  • Open ACARS, select your booked flight, and load it into your simulator
  • Fly the route — ACARS tracks everything automatically
  • Land at your destination and click End Flight to file your PIREP
Can I fly any airline or am I locked to one?
You can fly any airline on our network! While you choose a home airline when registering, you're free to book and fly routes from all 120+ airlines. Fly KLM from Amsterdam, then Emirates from Dubai, then Southwest domestically — no restrictions.
What is a PIREP?
A PIREP (Pilot Report) is a record of your completed flight. It includes your route, flight time, fuel used, landing rate, and more. PIREPs are filed automatically when you finish a flight with ACARS. They contribute to your total flight hours, rank progression, and awards.
Can I see other pilots flying in real time?
Yes! Our Live Map shows all pilots currently in the air in real time. You can see their aircraft, route, altitude, speed, and current position. It's publicly accessible — no login required.
Ranks & Progression
How do ranks work?
Ranks are based on your total flight hours. As you accumulate more hours flying, you automatically advance through the ranks — from Student Pilot all the way up to Captain. Higher ranks unlock access to additional aircraft types and subfleets.
Are there awards I can earn?
Yes! We have dozens of awards for milestones like your first flight, flying long-haul routes, visiting specific airports, and more. Awards are displayed on your pilot profile for the community to see.
Community & Support
How can I get help or connect with other pilots?
Join our Discord server — it's the main hub for the community. Ask questions, share your flights, and connect with other virtual pilots. You can also email us at ops@jetstreamvirtual.com.
Do I need to fly on VATSIM or IVAO?
No, online ATC networks are completely optional. You can fly offline, on VATSIM, IVAO, or any other network — ACARS tracks your flight regardless.
Are there activity requirements?
No. Fly whenever you want, as much or as little as you like. There are no minimum hours per month or mandatory schedules. It's your hobby — enjoy it at your own pace.

Still have questions?

Join our Discord community for instant help, or just register and start exploring — it's free!

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