Registration
To join JetStream Virtual, navigate to the registration page and complete the sign-up form. You will need to provide:
- Name — Your real first and last name (or a callsign-style name if you prefer)
- Email address — Used for login, notifications and password recovery
- Home airport (hub) — Your primary base of operations; this determines which flights appear at the top of your list and where your career begins
- Country & timezone — Used for displaying times in your local zone
- Password — Minimum 8 characters; we recommend using a password manager
After submitting the form, you may receive an email verification link depending on the airline’s configuration. Click it to activate your account.
Choosing Your Home Hub
Your home hub is the airport you’ll fly from most often. At JetStream Virtual, our main hubs include major international airports. When selecting a hub, consider:
- Route availability — Most routes originate from hubs, so pick one with destinations you want to fly
- Aircraft types — Different hubs may have different subfleets based there
- Your real-world location — Many pilots enjoy flying from an airport near their home
You can change your hub later from your profile settings, though some airlines restrict hub transfers.
Profile Settings
Once logged in, visit your Profile page to configure:
- Avatar
- Upload a profile picture or use the default Gravatar linked to your email.
- Airline
- If the VA operates multiple airlines, select which one you fly for.
- Display Units
- Configure how distances (nautical miles / kilometres), altitude (feet / metres), fuel (kg / lbs / gallons), and weights are displayed throughout the system.
- Timezone
- All times in the system can be displayed in your local timezone. Note that all operational times (STD, STA, etc.) are always in UTC on official documents like the OFP.
Your API Key
In your profile you’ll find an API key. This is a unique identifier used to connect external applications like vmsACARS to your account. Keep this key private — anyone with your API key can file flights on your behalf.
If you suspect your key has been compromised, use the Regenerate API Key button to create a new one. Your old key will immediately stop working.
Pilot ID
After registration you’ll be assigned a pilot ID (e.g., JSV0042). This is your permanent identifier within JetStream Virtual. It appears on all your PIREPs, in the pilot roster, and is used when communicating with ATC if you choose to fly on networks like VATSIM or IVAO.
Account Activity & Retention Policy
JetStream Virtual has an automatic activity management system to keep the pilot roster accurate:
| Situation | What Happens | Timeframe |
|---|---|---|
| Registered but never flew | Account is automatically deleted | After 30 days |
| Has flights but stopped flying | Status changed to On Leave | After 120 days of inactivity |
| On Leave pilot flies again | Status automatically restored to Active | Immediately upon filing a PIREP |
Important: If you register an account, make sure to complete at least one flight within 30 days to keep your account active. After that, you can fly at your own pace — your account will be set to On Leave after 120 days of inactivity, but it will never be deleted as long as you have at least one flight on record. You can always return and your status will be restored automatically.